{"version":"https://jsonfeed.org/version/1","title":"Blander Collective","home_page_url":"https://blandercollective.com","description":"Blander Collective","author":{"name":"Blander Collective"},"items":[{"id":"https://blandercollective.com/blogs-and-helpful-docs/f/phil-wasnt-the-problem-i-was","html_content":"

We spend a lot of time in leadership circles talking about how to identify underperforming employees. Articles, frameworks, performance improvement plans — the industry is full of tools to help us manage the gap. But far...

","url":"https://blandercollective.com/blogs-and-helpful-docs/f/phil-wasnt-the-problem-i-was","title":"Phil Wasn't the Problem. I Was!","summary":"We spend a lot of time in leadership circles talking about how to identify underperforming employees. Articles, frameworks, performance improvement plans — the industry is full of tools to help us manage the gap. But far...","date_modified":"2026-05-15T18:38:05Z"},{"id":"https://blandercollective.com/blogs-and-helpful-docs/f/building-safety-through-articulation","html_content":"

Psychological safety isn't built in annual reviews. It's built in the small, daily moments of our articulation. Every word we choose sends a signal, either \"This is a safe place to be honest\" or \"Protect yourself first.\"

","url":"https://blandercollective.com/blogs-and-helpful-docs/f/building-safety-through-articulation","title":"Building Safety Through Articulation","summary":"Psychological safety isn't built in annual reviews. It's built in the small, daily moments of our articulation. Every word we choose sends a signal, either \"This is a safe place to be honest\" or \"Protect yourself first.\"","date_modified":"2026-05-12T21:18:18Z"},{"id":"https://blandercollective.com/blogs-and-helpful-docs/f/redefining-workplace-engagement","html_content":"

Is there a measurable ROI on inclusive language within our organizations? We have observed that increased engagement often correlates with reduced internal friction and lower customer churn. When individuals experience t...

","url":"https://blandercollective.com/blogs-and-helpful-docs/f/redefining-workplace-engagement","title":"Redefining Workplace Engagement","summary":"Is there a measurable ROI on inclusive language within our organizations? We have observed that increased engagement often correlates with reduced internal friction and lower customer churn. When individuals experience t...","date_modified":"2026-05-11T13:00:00Z"},{"id":"https://blandercollective.com/blogs-and-helpful-docs/f/the-can-we-success-story","html_content":"

In a previous support environment, we discovered firsthand what the neuroscience had already confirmed; demanding language was creating communication friction between our technicians and our customers, and it was costing...

","url":"https://blandercollective.com/blogs-and-helpful-docs/f/the-can-we-success-story","title":"The \"Can We\" Success Story","summary":"In a previous support environment, we discovered firsthand what the neuroscience had already confirmed; demanding language was creating communication friction between our technicians and our customers, and it was costing...","date_modified":"2026-05-10T13:00:00Z"},{"id":"https://blandercollective.com/blogs-and-helpful-docs/f/words-as-a-strategic-business-resource","html_content":"

The words we choose may be one of the most under-managed resources in business.

","url":"https://blandercollective.com/blogs-and-helpful-docs/f/words-as-a-strategic-business-resource","title":"Words as a Strategic Business Resource","summary":"The words we choose may be one of the most under-managed resources in business.","date_modified":"2026-05-09T13:00:00Z"},{"id":"https://blandercollective.com/blogs-and-helpful-docs/f/the-nobility-of-neutrality","html_content":"

Nobility in leadership means meeting the needs of our teams and our customers with the least disruption possible, and it begins with how we address mistakes and unexpected hurdles without assigning fault.

","url":"https://blandercollective.com/blogs-and-helpful-docs/f/the-nobility-of-neutrality","title":"The Nobility of Neutrality","summary":"Nobility in leadership means meeting the needs of our teams and our customers with the least disruption possible, and it begins with how we address mistakes and unexpected hurdles without assigning fault.","date_modified":"2026-05-08T13:00:00Z"},{"id":"https://blandercollective.com/blogs-and-helpful-docs/f/moving-from-silos-to-we","html_content":"

Internal alignment often begins with how we articulate our shared goals, and the neuroscience behind that articulation is more significant than most leadership teams realize.

","url":"https://blandercollective.com/blogs-and-helpful-docs/f/moving-from-silos-to-we","title":"Moving from Silos to \"We\"","summary":"Internal alignment often begins with how we articulate our shared goals, and the neuroscience behind that articulation is more significant than most leadership teams realize.","date_modified":"2026-05-07T13:00:00Z"},{"id":"https://blandercollective.com/blogs-and-helpful-docs/f/addressing-the-ripple-effect-of-debt","html_content":"

What if the biggest drain on our team's productivity isn't workload alone; it's the language surrounding the work?

","url":"https://blandercollective.com/blogs-and-helpful-docs/f/addressing-the-ripple-effect-of-debt","title":"Addressing the Ripple Effect of Debt","summary":"What if the biggest drain on our team's productivity isn't workload alone; it's the language surrounding the work?","date_modified":"2026-05-06T13:00:00Z"},{"id":"https://blandercollective.com/blogs-and-helpful-docs/f/why-i-started-blander","html_content":"

I have been asked why I am heavily invested in how we communicate. There is a reason for this. How we communicate is one of the most important, if not the most important, resource we have. When this resource is not used ...

","url":"https://blandercollective.com/blogs-and-helpful-docs/f/why-i-started-blander","title":"Why I Started BLANDER","summary":"I have been asked why I am heavily invested in how we communicate. There is a reason for this. How we communicate is one of the most important, if not the most important, resource we have. When this resource is not used ...","date_modified":"2026-05-05T18:58:35Z"},{"id":"https://blandercollective.com/blogs-and-helpful-docs/f/the-roi-of-asking-verbiage","html_content":"

What if a 10% reduction in project friction or support call times required no new budget, no new tools, and no new headcount? It starts with changing how we ask questions.

","url":"https://blandercollective.com/blogs-and-helpful-docs/f/the-roi-of-asking-verbiage","title":"The ROI of \"Asking Verbiage\"","summary":"What if a 10% reduction in project friction or support call times required no new budget, no new tools, and no new headcount? It starts with changing how we ask questions.","date_modified":"2026-05-05T18:28:20Z"},{"id":"https://blandercollective.com/blogs-and-helpful-docs/f/invisible-debt-that-businesses-pay","html_content":"

Defining Communication Debt

","url":"https://blandercollective.com/blogs-and-helpful-docs/f/invisible-debt-that-businesses-pay","title":"Invisible Debt that Businesses Pay","summary":"Defining Communication Debt","date_modified":"2026-04-28T21:59:30Z"}]}